If it's being done on debit/credit cards, and it's an automatic unless you specifically opt-out, that seems like it's the owners that are doing that.
The owners do that so they can keep avoiding paying a living wage to their workers, while putting the burden and a shitty guilt trip on their customers.
exquisite psychological analysis of tipper
Isn't it the business/employer doing that shit?
If it's being done on debit/credit cards, and it's an automatic unless you specifically opt-out, that seems like it's the owners that are doing that.
The owners do that so they can keep avoiding paying a living wage to their workers, while putting the burden and a shitty guilt trip on their customers.